Funerals and Coronavirus/ COVID-19   Click here to learn more
  • Luke A. Avatar

    I the last 3 months, sadly we have had to call on the services of Albany.
    The team are amazing, I think service like this is hard to come by in this modern corporate world. To have this family run business able to provide you with this level of contact and personalisation was a refreshing change.
    They where always at the end of the phone to answer questions and explain the processes and legal jargon. I never had to chase them, call backs were never more than a few minutes, with an apology and an explanation at to why the call was not answered immediately.
    You get to know all the staff on a first name basis and you can see that it is so important to them you get to send off your loved one in the manor you desired.
    I will no doubt be taking them up on there remembrance and celebration events.
    Will only use Albany from this point on.

    Luke A. 20/06/19
  • Luke A. Avatar

    I the last 3 months, sadly we have had to call on the services of Albany.
    The team are amazing, I think service like this is hard to come by in this modern corporate world. To have this family run business able to provide you with this level of contact and personalisation was a refreshing change.
    They where always at the end of the phone to answer questions and explain the processes and legal jargon. I never had to chase them, call backs were never more than a few minutes, with an apology and an explanation at to why the call was not answered immediately.
    You get to know all the staff on a first name basis and you can see that it is so important to them you get to send off your loved one in the manor you desired.
    I will no doubt be taking them up on there remembrance and celebration events.
    Will only use Albany from this point on.

    Luke A. 20/06/19
  • t C. Avatar

    What can I say but Thank you to Matthew, Angela and Anisa, for the most amazing care and compassion shown through these difficult few weeks. We chose Albany as they are an ethical company and provide the most first class service. Their care and compassion is second to none.
    Nothing was too much problem. And even when I couldn't cope in a difficult situation and needed a chat Angela was there to listen and to chat.
    Thank you all so much from the bottom of my hearts for the care you've given to Nan these last few weeks. We have no hesitation to recommend Albany Funeral service.

    t C. 27/04/20
  • Sam K. Avatar

    Simply the best, Jo made use all feel so welcome & at ease in this sad time. Did everything we asked for and more. Worrior flowers where excellent would highly recommend them both.

    Sam K. 11/03/20
  • Lee M. Avatar

    Made the loss of my wife as bearable as it could be their service throughout was superb. thank you.

    Lee M. 08/08/19
  • A G. Avatar

    What can I say but Thank you to Matthew, Angela and Anisa, for the most amazing care and compassion shown through these difficult few weeks. We chose Albany as they are an ethical company and provide the most first class service. Their care and compassion is second to none.
    Nothing was too much problem. And even when I couldn't cope in a difficult situation and needed a chat Angela was there to listen and to chat.
    Thank you all so much from the bottom of my hearts for the care you've given to Nan these last few weeks. We have no hesitation to recommend Albany Funeral service.

    A G. 27/04/20
  • Mark B. Avatar

    Met Kim at the Ashford office. A very homely and welcoming experience. A real delight at such a sad and difficult time. She was very efficient with the paper work and we felt so relaxed - we kept her there talking for ages. Thank you Kim. I would not hesitate in recommending Albany to our friends, family, anyone.

    Mark B. 15/08/18
  • Tracey F. Avatar

    Friendly and helpful service offering all types of funerals from the traditional to a personal bespoke ceremony
    Absolutely would recommend to everyone

    Tracey F. 19/03/19
  • Debbie M. Avatar

    When my husband suddenly and unexpectedly died in November, I was at a loss of where to turn. I was recommended Albany by a couple of friends, a choice I never regretted.
    From the first meeting I had with Angela, I felt at ease that they were the best choice to look after my husband and take him on his final journey. Angela was so kind, compassionate, and understanding. Over a cup of tea, she asked questions about my husband and the sort of service I wanted for him. She recommended a celebrant who was perfect. The service was spot on and all I could have hoped for to give my husband the send-off he deserved in the difficult times due to the lockdown restrictions.
    On the day, Matthew and his team performed their duties with dignity and discretion.
    I would like to thank Angela, Matthew and the team whose kindness and professionalism helped to make the whole situation more bearable. I would 100% recommend Albany to look after your family.

    Debbie M. 01/02/21
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