Simple Funerals

We could never have wished for anyone more perfect to help us plan John’s farewell. Under impossible circumstances, it’s been a pleasure meeting you. Your incredible warmth and support has made this time as easy as we believe it could have been . A big thank you to all of you.

Albany Funerals looked after my father's funeral in November 2014 and the care and sensitivity with which Jo handled matters for us and supported the family was exemplary. Jo manages to tread the perfect line between professionalism and compassion and during the time she helped us made me completely re-assess my preconceptions of the role of funeral director.

Upon my brother's death we felt a great vacuum and sadness in our lives and the thought of choosing a Funeral Director was an unwelcome necessity but an obviously important one. We had attended a funeral earlier that year and I was impressed at the smoothness of the proceedings. I found out it was Albany and we made enquiries.
Straightaway we were welcomed into a very relaxing meeting room and put at ease with Jo's sensitive caring and attentive approach. There was also a genuine feeling that she empathised with our grief and that she would do all that she could to make the funeral into what we wanted. There was no time pressure and she offered advice and support for the children and what may or may not be suitable. When you are in shock and grieving it is almost impossible to think clearly, yet Jo steered us through the issues and we were instantly happy to accept her help.
She ran through many options including a cardboard coffin, which the children decorated.
The staff were very friendly and supportive, punctual and providing the vital support on the funeral day.
When you have someone like Jo helping, you appreciate the vital importance in getting an occasion such as this right. We cannot praise Jo and all at Albany highly enough and would recommend her to provide the right balance and care at such a sad occasion.