TRADITIONAL FUNERALS

We would like to express our thanks and gratitude for the sympathetic and professional way in which you conducted the funeral cremation ceremonies for our Parents during these very difficult and challenging times the country is experiencing at present.
As we know, all families losing loved ones during this pandemic is very difficult – and our losses have been no different – but made somewhat easier because of the way in which your company lightened the impact of losing our Parents in a matter of days of one another.
Once again, please accept our sincere thanks for your kindness, assistance and services – so gratefully received – and we send our kind regards to you all at Albany Funeral Directors.

We had never had to contact a Funeral Director before so wasn’t really sure where to start. My father had left fairly specific instructions as to the sort of funeral he wanted. We spoke to a few Funeral Directors who were very polite but we felt that they were more interested in us fitting in with what they offered. We then, fortunately, spoke to Jo and Sam at Albany and made an appointment to go and see them. From the outset, we liked how they wanted to help us arrange the funeral that Dad wanted rather than a funeral which fitted in with a ‘package’. Our decision to appoint Albany was a very easy one to make and it made our lives easier at such a difficult time.
All the staff at Albany were extremely efficient and considerate at all times. My father’s wishes were carried out perfectly, we cannot thank them all enough and wish them every success for the future.

I recently used Albany Funerals for my mother’s funeral and I could not have asked for more attentive and caring people than Jo and her team. Living in Loose I frequently walked past Albany Funerals and so decided to call them after my mother passed away. That was one of the best decisions I made. Jo immediately made myself and my husband feel at ease when we met her and she has a natural yet unassuming manner when talking about the very sensitive and delicate matter of arranging the funeral of a loved one.
We decided to go for the slightly alternative option of a Direct funeral and Jo helped us along the way of the process and made sure every detail was covered, including helping us to find a beautiful venue for a celebration of Mum’s life. Albany led a wonderful celebration, outside in the sunshine on their decking, and everyone said it was perfect for Mum.
I would highly recommend Jo and the whole team at Albany Funerals to help anyone through the emotional but necessary process of arranging a funeral.