Thank you so much for organizing service for my Auntie, The customer service was excellent from talking to Jo and to the service itself. Many people afterwards commented to say they had never been to a service like that before friendly, bespoken and a very good celebration to the end of Joyce’s life. So a very special thank you to Sue Clinch for conducting the service.
regards David And Sheila.

Dave Lucas Avatar
Dave Lucas
11/01/2019

I don't know how you could get a better service from anyone quite honestly. And very reasonable costs - you don't feel at all like anyone is taking advantage of you. Really really nice people. Totally recommend 100%.

minimovieworld angelica Avatar
minimovieworld angelica
6/13/2019

I lost my husband just on a year ago, and at that time, the care and compassion shown by Matthew and his team can never be given high enough praise, especially as it was a time of great sorrow for me after 20 years together. The dignity and respect shown to both me and my late Eric was without doubt of the highest. Eric was given the funeral he wanted - very small, private and intimate - in the Albany Chapel of Rest. In September 2018, Albany held their "Wall of Remembrance" event at a local village hall, and that was very poignant for me as it was 6 months to the day of Eric's passing. Almost on the 1st anniversary of Eric's death, I will be attending my first Coffee Morning at Albany. These events show they care about not only lost loved ones, but also those left behind, and help them cope with the loss. I was lucky to find such wonderful people to help me.Thank you again to Matthew and team, I will never forget your kindness.

M Coetzee Avatar
M Coetzee
3/25/2019

I the last 3 months, sadly we have had to call on the services of Albany.

The team are amazing, I think service like this is hard to come by in this modern corporate world. To have this family run business able to provide you with this level of contact and personalisation was a refreshing change.

They where always at the end of the phone to answer questions and explain the processes and legal jargon. I never had to chase them, call backs were never more than a few minutes, with an apology and an explanation at to why the call was not answered immediately.

You get to know all the staff on a first name basis and you can see that it is so important to them you get to send off your loved one in the manor you desired.

I will no doubt be taking them up on there remembrance and celebration events.

Will only use Albany from this point on.

Luke Andersen Avatar
Luke Andersen
6/20/2019

I the last 3 months, sadly we have had to call on the services of Albany.

The team are amazing, I think service like this is hard to come by in this modern corporate world. To have this family run business able to provide you with this level of contact and personalisation was a refreshing change.

They where always at the end of the phone to answer questions and explain the processes and legal jargon. I never had to chase them, call backs were never more than a few minutes, with an apology and an explanation at to why the call was not answered immediately.

You get to know all the staff on a first name basis and you can see that it is so important to them you get to send off your loved one in the manor you desired.

I will no doubt be taking them up on there remembrance and celebration events.

Will only use Albany from this point on.

Luke Andersen Avatar
Luke Andersen
6/20/2019
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