As we prepare for a second lock-down, please rest assured that we will still be here to help you 24/7. For funerals, the restrictions mostly stay the same, meaning that funeral services can go ahead in COVID-19 secure venues only, with a maximum number of 30 people present (excluding funeral staff). Social distancing rules apply, meaning people from different households or ‘bubbles’ still have to remain two metres apart. It is now compulsory to wear face coverings in any indoor venue where a funeral is taking place, except in case of exemptions.
During the previous lock-down, we managed to adapt to the restrictions placed on funerals to provide smaller but still meaningful ceremonies. We have also found that families we have worked with have generally adapted well and have sometimes even preferred the intimacy of only having immediate family members present, with the intention of holding a more inclusive get together at a later and safer time, also in the knowledge that their grief will be a little less raw. The webcast facilities to live stream funerals at crematoria have been used widely and have been well received by those who are unable to attend the service.
The larger numbers of mourners allowed at each service means that there could be over 300 people moving through a crematorium chapel in one day, and it’s very difficult to clean effectively between each service. The requirement to wear face coverings will mitigate the risks but we would recommend choosing the earlier time slots in the day. This might be less convenient, but it will be a lot safer as it ensures that you will be one of the first groups people to sit on the seats after a more thorough clean of the evening before, therefore minimising the risks as much as possible. This will not suit everybody, and we can work with you to find the most convenient time for you.
As we are a ‘front-line’ service, we are currently now operating on an appointment only basis in order to reduce the risk of spreading the virus. We can offer phone/zoom/skype assistance to anyone who prefer to stay at home, or we can visit you in your home (or garden, weather permitting), or we can arrange visits to our premises for small groups.
All of the Crematoria below have webcasting facilities available which means that you can arrange for other friends and family members to watch the service remotely. Fees differ from site to site bur are usually below £100.
Please note that singing and touching the coffin are still not allowed in order to limit the spread of the virus. It is also discouraged to publish obituary notices with details of funerals which might lead to well meaning friends or neighbours arriving unannounced at the crematorium.
Wakes are permitted for up to 15 people at Covid Secure locations but not at any of the hospitality settings that are closed. Travel is permitted for funerals and mourners may stay overnight in hotels.
Most crematoria are now allowing up to 30 mourners, however this is dependent on the space they have to allow social distancing – please refer to numbers below or their individual websites for more detailed updates.
Vinters Park – 30 people
Charing – 29 people
Medway – 30 people
Garden of England (Bobbing) – 30 people
Thames View, Gravesend – 30 people
Barham – 23 people
Hawkinge – 30 people
Kent and Sussex – 22 people or 30 people sitting in household groups
Churches have also now reopened for funerals but each one is working at it’s own discretion for numbers of mourners and other restrictions, depending on the size of the Church and the individual Minister’s situation. Please ask us and we will find this out for you on a case by case basis. Please see the link below for detailed information on funerals in churches during COVID-19:
If you have any questions about coronavirus/COVID-19 and funerals, or any advice or guidance, please don’t hesitate to get in touch with us – we are here to help 24/7.
by calling 01622 746688, 01233 650746 or by emailing
By choosing a funeral with us, your wishes take priority and your choices are central. At a time when it’s extremely hard to think clearly, our expertise is in helping you to understand all the options available to you, so that the funeral is the very best it can be. We aim to empower and support as much or as little as you need – you will not experience any selling or pushing for anything you do not want.
Here’s what the Good Funeral Guide says about us:
“Jo will arrange exactly the funeral you want. Albany are unique in the area in being perfectly able to provide either a completely traditional funeral, or a totally bespoke one. If it’s a traditional funeral that you want, you can be reassured that the turnout is as smart as it gets. And if you want a very personal, individual event then Jo will be able to offer you as many suggestions as you feel comfortable with. You’ll never be overwhelmed though, she’s exceptionally good at listening to people and understanding what they need from her.”
We are passionate about offering fair and transparent prices to our customers. The prices for our services are shown below, we will then add the appropriate church, celebrant, cemetery or cremation and doctors fees.
Click Here To see our guide on what to think about when arranging a funeral
The best of traditional practice combined with excellent service and all in the most personal of ways. Includes our professional fees.Learn More
Innovative celebrations of life at beautiful venues in addition to more traditional venues such as crematoria and churches. We aim to keep the cost of these more bespoke ceremonies as near to a traditional funeral as possible.Learn More
There are helpful and simple options which not only save money but offer an excellent way of having a funeral. Includes our professional fees, cremation fees, doctors fees and standard veneer coffin.Learn More
Please feel free to contact us at any time, whether to discuss your options, to seek our advice or to simply ask any questions you might have.
We regularly serve the whole of Kent and also more widely across the UK when requested.
Our new branch in Great Chart, just outside of Ashford Is now open. Please contact us on either number for information.
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Offices are open 9am-5pm Monday to Friday
We are available to help 24/7