Thank you to all of you who helped my mum with the arrangements, you all showed such compassion, empathy and professionalism, we can’t thank you enough for your kindness dignity and care for my dear aunt who passed xxx

 

I was so impressed with the way Albany Funerals dealt with the arrangements for the funeral of my mother. From the moment they arrived on the day she died and the care and compassion they showed not only me, but also my mother. They dealt with everything with grace, style and dignity. There were no rushed conversations, no feeling as though you needed to hurry with the arrangements. Everything was exactly as we needed it to be. Suggestions were made as to the content of the service without being pushy and celebrants suggested who were just perfect in every way. The personal touch of having the person that you first meet following the death being the last person you see at the end of the service gives the personal touch.
I am so pleased to have chosen Albany as the people to take care of my mother and take her on her final journey. Thank you - If I could give 10 stars out of 5 then I would.

 

On the occasion of loosing my husband, I was totally lost, and had no idea on the way forward.
I was recommended by a friend to give Albany a call. I was so glad I did.
Angela was an absolute Godsend, she held my hand and guided me through the process of organising my dear husbands send off.
Everything was taken care of, which is what you need when you have never been in the position of losing a loved one.
On the day, Matthew and the team were very professional and carried out their duties with respect and dignity.
I throughly recommend Albany and would like to thank Angela and Matthew for all their support during difficult times.

 

Thank you so much to all at Albany funerals for helping us through such an awful time loosing our dad - Angela and Matthew went above and beyond to support us and ensure he had the send off he deserved. I truly cannot express how grateful we are for your love and compassion throughout this time. so Thank you from My sister Anne-Marie, myself and our lovely mum Diane xx

 

Professional, supportive and caring team! Thank you so much, highly recommend.

 

I cannot thank Jo enough for arranging the best possible send off possible in these difficult times. She was such a support to me and nothing was too much trouble. My sincere thanks to you Jo.

 

Yesterday I spent the afternoon with the lovely Jo at Albany organising the funeral for my lovely Mum. Jo made a difficult time a warm and pleasant experience. Her compassion and expertise shone through and I’m not surprised that the team have recent won a national industry award. Thank you so much for looking after someone so special to me xx

 

good service friendly bespoken ...

 

Thank you so much for organising my Mothers funeral. The customer service was excellent from talking to Angela to the service itself. Many people came up to me afterwards to say they had never been to a service like that before (they were the older generation) we found out so much about your Mum we never knew it was lovely. So a very special thank you to Bridget Sapiano (Celebrant) for conducting the service.

 

It was so nice to have the help and guidance from a friendly family business. All the staff were understanding and couldn’t do enough to make sure it was the send off you wanted for your loved one. Couldn’t recommend higher. Thank you all of the Albany team

 

Wonderful caring people. So helpful and experts in their field. Totally recommend,they helped us above and beyond for which we will always be grateful.

 

100% amazing service, nothing was to much trouble. Lovely caring people.

 

I cannot recommend Jo and her team highly enough. Highly professional, genuine and lovely people. They really helped us to organise a bespoke funeral for my father with no religious associations - this was so important, and it was a lovely send off. Just how he would've wanted it. Thanks Jo - with love from me, Leanda and Isabella x

 

I cannot talk high enough about Albany Funeral, Jo and her team are incredible. They made things so easy for me and my son in such difficult time. Nothing was a problem for them. They help so much to arrange everything. They guide through the whole process. Everything was much easier because of them. Two years after we are still in touch we attend to event that they organise. Those events are always very moving, my son loves to go, so it is not just for that difficult moment, they are there for you forever and that is something that I appreciate. My life it is a little bit better because of them. I'm really happy and grateful that I found them.

 

I can't recommend Jo and her team enough. We were able to say our good byes in our own way and I will be forever grateful for Jo holding my hand through the most difficult time.

I recently lost my elderly father to covid, the team at Albany Maidstone showed myself and my family the utmost kindness compassion and patience. Jim and Matt guided us through the whole process of the initial preparation and planning right through to being there on the day of the funeral for dad's final journey.
Thank you

When my husband suddenly and unexpectedly died in November, I was at a loss of where to turn. I was recommended Albany by a couple of friends, a choice I never regretted.
From the first meeting I had with Angela, I felt at ease that they were the best choice to look after my husband and take him on his final journey. Angela was so kind, compassionate, and understanding. Over a cup of tea, she asked questions about my husband and the sort of service I wanted for him. She recommended a celebrant who was perfect. The service was spot on and all I could have hoped for to give my husband the send-off he deserved in the difficult times due to the lockdown restrictions.
On the day, Matthew and his team performed their duties with dignity and discretion.
I would like to thank Angela, Matthew and the team whose kindness and professionalism helped to make the whole situation more bearable. I would 100% recommend Albany to look after your family.

I was so impressed with the way Albany Funerals dealt with the arrangements for the funeral of my mother. From the moment they arrived on the day she died and the care and compassion they showed not only me, but also my mother. They dealt with everything with grace, style and dignity. There were no rushed conversations, no feeling as though you needed to hurry with the arrangements. Everything was exactly as we needed it to be. Suggestions were made as to the content of the service without being pushy and celebrants suggested who were just perfect in every way. The personal touch of having the person that you first meet following the death being the last person you see at the end of the service gives the personal touch. Thank you Jim.
I am so pleased to have chosen Albany as the people to take care of my mother and take her on her final journey. Thank you - If I could give 10 stars out of 5 then I would.

this is a genuine feedback.Albany have recently looked after my beloved wife of 50 years.they were really understanding at such a difficult time and provided everything needed even letting the coffin bearers wear bright ties rather than the usual black !! ther pricing was honest without any pressure to buy extras.use them rather than the big countrywide firms who only seem interested in your money without any sympathy.today Jim came down to my house to arrange the ashes return and spent a long time showing me various items including one they did not usually supply. this is another example of how caring they are to help people through such a difficult time

Albany does everything and even more than it promises to. I have nothing but high praise for they way Matthew and his colleagues professionally and sensitively performed their duties to give my mum Barbara the send off she deserved. I managed with their help and their great patience to have the funeral I wanted for my mum. Nothing was too much trouble even when I kept changing my mind. On the day Matthew and his team discreetly executed their duties, which made the day less painful as I knew everything was in good safe experienced hands. Would recommend highly. Thank you Matthew.

Albany funerals were absolutely brilliant from the day we walked into their offices. They handled everything perfectly for me and my family and I cannot recommend them highly enough. It is obviously a horrible time for everyone, but Jo and Matthew made it a whole lot easier. Thank you to you both.

I'm so glad we chose Albany Funeral directors as their care of my fathers cremation has been superb especially in these times of COVID 19 restrictions.
The quality of the Avon Ashes Casket would make my dad proud.
I just wish to say a big thank to Jo for the personal finishing touches, 12 hour candles, cards and sweet pea seeds to plant in remembrance.

Simply the best, Jo made use all feel so welcome & at ease in this sad time. Did everything we asked for and more. Worrior flowers where excellent would highly recommend them both.

Friendly and helpful service offering all types of funerals from the traditional to a personal bespoke ceremony
Absolutely would recommend to everyone

Met Kim at the Ashford office. A very homely and welcoming experience. A real delight at such a sad and difficult time. She was very efficient with the paper work and we felt so relaxed - we kept her there talking for ages. Thank you Kim. I would not hesitate in recommending Albany to our friends, family, anyone.